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The COVID-19 pandemic has completely disrupted the global economy and as a result, traditional operations have been transformed. New Zealand's lockdown saw local businesses rushing to adapt to a constantly evolving 'new normal' and finding ways to maintain operations in the face of unprecedented restrictions.
The basis of this has been technology. Many businesses have leapt forward significantly in just two months in their use of digital resources. We've shared, sold, automated, streamlined and connected in ways that, as we began 2020, would have been out of the reach of many organisations.
This rapid adoption of technology was seen across numerous business sectors, and users are not planning on slowing down now. Online shopping is on the rise – couriers are getting 200 parcels per minute – work from home is finally the new norm, and technology may even hold the key to halting the spread of the virus. As Paul Conway, from BNZ said, "Courtesy of the lockdown, we are also having a crash course in going digital, giving us a glimpse of its potential to make life a little easier."